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1 Review by Jay

Tilly's

Tilly's

12/17/12

Return process is terrible! Its been 3 weeks. All Tillys customer service can tell me is that I returned the item. Not where the item is, if its been processed, if its on its way back to me, a tracking number or when I can expect it. This was a Xmas gift. I left a month for processing and I doubt Ill get it in time. The kicker is when I addressed the lack of customer service with the rep I was chatting with he "Ended Chat". Absolutely Terrible customer service. First and last time shopping at Tillys. !!

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