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Jay H.

Contributor Level

Total Points
163

2 Reviews by Jay

  • FastGrowingTrees.com

11/2/21
Verified purchase

FGT sent me wrong replacement trees. FGT wouldn't do anything, wouldn't honor warranty I purchased. Rude customer service.

Reason I chose this business:

Good question.

Service
Quality
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Cassidy M. – FastGrowingTrees.com Rep

We are so very sorry to hear this and are reaching out privately to offer further assistance.

  • Tillys

12/17/12

Return process is terrible! Its been 3 weeks. All Tillys customer service can tell me is that I returned the item. Not where the item is, if its been processed, if its on its way back to me, a tracking number or when I can expect it. This was a Xmas gift. I left a month for processing and I doubt Ill get it in time. The kicker is when I addressed the lack of customer service with the rep I was chatting with he "Ended Chat". Absolutely Terrible customer service. First and last time shopping at Tillys.!

Jay Has Earned 3 Votes

Jay H.'s review of Tillys earned 3 Very Helpful votes

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3/28/24

Too soon to share