If you need to return something... good luck. I recieved a damaged rear window, over 2 weeks before they sent another one. UPS never even delivered the second one because it was damaged. I requested a refund and it has been 2 weeks and still no refund.
Dear Jay,
We are terribly sorry to know about your frustrating experience with our company.
We do our best to package our products securely with the highest quality packaging materials. But unfortunately, sometimes things do still get damaged during the shipping process.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com
Dear Jay,
We are terribly sorry to know about your frustrating experience with our company.
We do our best to package our products securely with the highest quality packaging materials. But unfortunately, sometimes things do still get damaged during the shipping process.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com