Thumbnail of user jayb1173

Jay B.

Rhode island

Contributor Level

Total Points
80

1 Review by Jay

  • CARiD

7/1/22

If you need to return something... good luck. I recieved a damaged rear window, over 2 weeks before they sent another one. UPS never even delivered the second one because it was damaged. I requested a refund and it has been 2 weeks and still no refund.

Products used:
Rear window

Service
Value
Shipping
Returns
Quality
Thumbnail of user caridc
Carid C. – CARiD Rep

Dear Jay,

We are terribly sorry to know about your frustrating experience with our company.

We do our best to package our products securely with the highest quality packaging materials. But unfortunately, sometimes things do still get damaged during the shipping process.

Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.

Looking forward to your response!

Sincerely,
Consumer Relations Department at CARiD.com

Thumbnail of user caridc
Carid C. – CARiD Rep

Dear Jay,

We are terribly sorry to know about your frustrating experience with our company.

We do our best to package our products securely with the highest quality packaging materials. But unfortunately, sometimes things do still get damaged during the shipping process.

Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.

Looking forward to your response!

Sincerely,
Consumer Relations Department at CARiD.com

Jay hasn’t received any votes.

Jay hasn’t received any thanks yous.

Jay doesn’t have any fans yet.

Jay isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user oooknowknow
oooknow K. reviewed CARiD
4/19/24

DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...

Thumbnail of user torit72
Tori T. reviewed CARiD
4/11/24

When I chose the side bars for my Hummer was because there description was no drilling needed...