Jay A.

I purchased a Smash bros GameCube controller and a GameCube adapter on the 28th of November, the day of release. Almost a week after purchasing said items, neither had been dispatched despite the seller contacting me to assure they would arrive in early December.

Eventually one of the items the adapter, was dispatched and arrived around 1 and a half weeks late, however the second item the controller, which i needed to use with the adapter was still not dispatched. I contacted the seller several times asking why the controller hadnt been dispatched despite the fact they were still selling them on their ebay shop. After waiting patiently for days i eventually phoned the helpline and after waiting around 30 minutes and listening to the same jingle repeated endlessly i finally got through to a person, who informed me that they did not have said item in stock anymore.

To clarify, i received no email or message informing me that the item i had already purchased was out of stock almost 2 weeks after purchase, which is appallingly bad customer service, i can only assume that they would have ignored me indefinably if i had not rang them.

I am still waiting for a refund, despite sending an email and contacting the customer service number again i have heard nothing whatsoever regarding my refund. This is an extremely bad seller, definitely the worst i have ever encountered on ebay, i would advise you avoid buying from them at all cost.