JaTyra F.

I ordered from Owame for some heels for my wedding. The shoes are known as' Knsvvli T belt crystal high heel shoes woman gemstone heel buckle banquet shoes women pumps green wine red velvet zapatos mujer'. My order was confirmed November 23,2019. I emailed them several time (December 7th through January 5th) in regards to not receiving my order. They asked me for order number and my name, I provided it. They responded if I needed the shoes quicker I should have put in for an expressed shipping. However they did say they would throw something into the order to make up for it. Which I didn't care about that. I just wanted what I paid for. After me sending the email (December 27th) they began ignoring my emails. I kept emailing month after month still nothing back. I noticed when I first put the China Post tracking number in the first time it said it could not be found. They told me wait a while. Typed it in again like two weeks later and it still said it couldn't be found. At this point I knew something was up. I texted them again Jun 23rd, 2020... Guess what they asked me for my order number and I provided (I also sent them a screen shot of my order and the number showing). Which they stopped responding to my emails again. I want a refund and I will make sure OWAME is taken down. It's sickening that a brand can be so greedy and steal from hard working people. You are literally bull$#*!ting people. If I could give OWAME 0 STARS I would. Also you can't contact them cause they don't have a number.

Also pictures are attached below just incase they try to lie like they have been known to do.
If anyone know of any legal action I can take against this company please don't hesitate to let me know.