Jasper B.

Better off getting a hotel! The owner canceled and would not return my money. Said the company was defrauding his account. After trying to get my money back via credit card fraud, 20+ calls, 3 different case numbers, 20+ emails, providing copies of everything from my license to responses from my credit card company, I'm now using their money back guarantee which I was told today still hasn't been approved (5 days later). Did I mention if approved, I will get my $2100. 00 back in 2 to 4 more weeks via a check in that mail? Unbelievable! Customer service options to get another home isn't available, and a lack of controls in place to ensure customers are refunded in a timely manner! Stay Away!