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I purchased one of air fryer from their site but item has not delivered for a month. I sent several emails to follow up this matter, but they did not seriously respond to this request. I asked the refund after two months from purchased but, no answer. So, I asked my bank to cancel this transaction and refund the fund for undelivered product. After that, bank arranged the charge back to my account finally. What a pity of this business!
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They frequently post items for sale with deep discounts, once your order is submitted and paid...
Hello Jason, I apologise for the delayed reply. I am sorry to hear that your order was delayed and that you had not heard back from us about the cancellation. I will take this up with our team to avoid this instance in the future.