Reviews seemed good so I ordered for my wife's birthday. Bad idea.
I needed to change the delivery day by one day and notified 4 days in advance (2 working and 2 weekend). They wrote on the day of delivery and never fulfilled my requested change nor did they even reply to my request at all. When I called, only the voicemail.
The worst part, the flowers never arrived at all. Apparently DHL delivered them, but there was no slip in the mail. So, we're stuck with old flowers three days after the delivery that never happened. FQ never apologised and did nothing to help.
Stick with a more trusted shop who you can reach easily.