Jason W.

I received an email that my return flight changed. I spoke to the customer service line on March 17th. After one hour and 25 minutes they confirmed nothing, and I got no where. After further review the dates for the return flight had to be changed. Trying to change the return flight date has been a nightmare. I called March 18th and after 30 minutes on hold I spoke with Malu for fifteen minutes, I couldn't even log onto my account with her (she said my postal code was wrong) not giving me auth to go ahead with correcting my return flight. Since then I spoke to five separate personals with a total of 4 hours of being on the phone (March 18 and 19th) with persons from Flighthub (Jim, Gara, Ren, Karah, Franie) trying to get an understanding of what is going on, as I am getting several stories and different charge quotes in regards to using my return flight ticket. I have no trust in this company, and feel that they are illegally charging my credit card as I have received charges that I did not agree to. I was on hold with Franie just today and after having silence for ten minutes and on the line for 45 minutes the line was cut off. I do not recommend flight hub.