Jason V.

It clearly shows on their website that they install grease traps for commercial restaurants. I called and spoke to a lady who answered the phone and said I'm inquiring about installing a new grease trap for my restaurant and that I have the engineering plans already and it has been approved by Miami Dade as well. She said hold on let me check... she came back and say "we don't that type of work for new construction." I said what do you mean new construction... she said "we don't do that type of work sir, thank you bye and hung up on me. It's amazing how some companies manage to stay in business.

There is no option to call the company, it's only done via their website. I made three attempts to request a quote for a new grease trap installation and I never even received one single response.

I will make this very simple... VRBO does not have charge back insurance. Recently, a young couple stayed in my vacation rental in Orlando. Everything seemed fine until I received a notice from VRBO that my guest has requested a chargeback. What this means is my guest's credit card was never charged because they requested a charge back on the night before they checked out. They definitely stayed the full length of their reservation and they managed to stay for free. I'm out more than $800 due to this scam they pulled. I will not take this chance again as word gets around quickly so I'm dropping VRBO and sticking with AirBnb. I have a second listing coming up in a couple of weeks which I won't be listing on VRBO. They challenged the chargeback with the credit card company who eventually sided with their customer. Bye bye VRBO as you will not get my business due to your lack of policies and insurance.