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Jason S.

Contributor Level

Total Points
115

1 Review by Jason

  • eBay

11/10/19

Thanks eBay for restricting my account because you've determined it is "linked" to another account. If you call they won't tell you anything about the "linked" account. Because it's not yours AND your account won't be released until there is resolution with the "linked" account... So it turns out, in my case, the "linked" account is my dad's account. He is 74 and bought some 30 year old model kits that were represented as complete, They were not and as a result activated the eBay buyer protection. So as a result he got suspended. Great!
Now a year later, eBay has decided to suspend my account since we are related. RELATED! Guilt by association. WOW! Thanks for violating my Civil Rights.
I've had packages sent to my parents, and used their computer, that's how eBay determined that our accounts are "linked". Too bad they can't see the forest through the trees here.
I was on the phone for over an hour with Nick at the (non)Resolution Center. As usual, I got the bureaucratic run around semantics game. I was told at the beginning of the conversation that once my dad's account was resolved, mine would be. By the end of the conversation, my dad's account was resolved, PERMANENTLY SUSPENDED. And I was told that I'd need to find another platform to buy/sell on, as since his account is permanently suspended, mine is too. WHAT? But I don't have anything to do with his account. As a member of eBay for 21 years (227) positive feedback, it doesn't matter. I was told my issue was a "dead end" there is NO RESOLUTION possible and eBay would cancel my wife and sons account next. WHAT? There is NO one I can speak to, NO one can help me. Find another platform to sell on... REALLY? Thanks eBay.

Jason Has Earned 5 Votes

Jason S.'s review of eBay earned 5 Very Helpful votes

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