I'm never ordering from them again! I order a thousand dollars bed set from them and I elected to have to white glove service! Unbeknownst to me it was a bait and switch! After I checked out, it told me to call and have the white glove set up! After I called they told me I had not selected white glove service! When I indeed did! So they got my business under false pretense then fold me I had to pay $200.00 for the white glove service! Their customer service was obnoxious and low class! I received the drawers to my bed damaged as well! They sent out a replacement, and that came damaged as well! I will never refer anyone to and will go elsewhere to furnish the rest of my house! Disgusting!
We sincerely apologize for your negative experience, and we appreciate you taking the time to post your concerns. There are many moving parts when it comes to shipping and delivering your furniture, which can lead to delays. Please reach out to us at reviewadmin@appliancesconnection.com to discuss the issue further. We hope you consider shopping with us again in the future.
Best,
The Appliances Connection Team