Very bad and rude custom service awful her name was Samantha! I paid 2 days shipping for this probiotics... bottle was open and they want to $10 for retun shipping? Are you serious!? NOW i need to go to pack this used probiotics going to post office waiting line waste my time!? They won't take any responsibility! I will never use this company again... Back to the Vitamin shoppe or Amazon. Bad first time experience with this company...