Jason S.

My smoker jacket showed up missing its sash rope. A call to Amazon only resulted in them telling me to return or exchange the entire robe. Nope- my preferred color is now out of stock. Just send the darn rope!

9 months in with a beautiful Galaxy clone they provided, and suddenly Assurance said I was ineligible and disabled my phone until I put $30 in a month. It was supposed to be free, and nothing about my disability or financial situation had changed. I had always logged on using data at least once a day. I didn't breach contract. When the trouble started, I noticed they started stealing bits of data. As of today, the data works from my payment, but the phone won't connect to "jack"! Ran through recommended online fixes. Nothin'! Switching to T-mobile android this week, and porting the number. Suffered enough and will contact the NY AG when I have the energy of mind.