This is the first bad review I've ever written. I spent nearly $500 on 3 items. Two of the items apparently fell out of the box in shipping. The company told me they would not replace the items or refund the money. They didn't even offer a replacement discount. They said they would file a claim with the UPS on my behalf. It's been over a month and I've heard nothing from UPS or the company. The bottom line is Medieval Collectibles took my money for products I never received. They left me hanging in the wind. I would not risk dealing with this company. There are many others out there.