Jason S.

I ordered the Camo #PimpinJoy Dad hat for myself. The day I received it I loved it so much, I wanted to send one to a friend so he could appreciate the hat as much as I do - and I thought a surprise gesture was a perfect way to support the #PimpinJoy Movement and its monetary cause! I made the purchase, but forgot to send it as a gift or leave a personalized note. As soon as I received the confirmation e-mail, I replied to it and ask for help! Immediately,@AshleySilva8 (IG) replied and took care of me and ensured my order would be shipped the same day! I had an exceptionally pleasant customer experience with prompt and courteous customer support! This makes me a happy (and loyal) customer and is definitely in the spirit of what The Shop Foward stands for!