I like Netflix except for a few things:
1) When I finish watching a movie, it gives me 3 suggestions but only 10 seconds to pick one. There is no way to stop this count-down without losing the suggestions. This is on my PS3 so maybe it's different for people that view Netflix on other systems.
2) No subtitles in many new movies. Even when half the movie is in a language other than English, I can't turn the subtitles on.
Other than that, I love Netflix!