Jason P.

Man I wish I could give zero stars. These people are the worst and once they have your money, you will be on your own. They apparently aren't thinking about the future of their company, just making (stealing) money now.

I bought a cruiser that arrived damaged. I followed their procedures for documenting and reporting it to them, but they pretty much pulled every trick in the book to avoid having to do anything to replace it. They made up stories, but I researched them and found out they were lying and called them on it. Then another story, etc…

You know, I got a good price, but it wasn't worth it. I just ended up with a damaged bike, a lot of wasted time, and feeling like I was violated by robbers. It's funny when you look at the many 1 star reviews, they seem to always have an answer, don't they?