Jason O.

Placed an order for my fathers insulin 2 weeks prior to running out only to have them ship the insulin 3 weeks after the order was placed. We were told over the phone that they couldn't start processing the order until the day he ran out and that it took a week to process because "sometimes it takes longer and we should count yourself lucky it went this fast". Even after thw processing it took ANOTHER 2 weeks for the insulin to arrive. At this point the insulin was warm in the insulated container and I had to get a replacement at a local pharmacy. Of course Express Scripts fought this attempt. ZERO stars and an F BBB rating are exactly what this company deserve.