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Jason N.

Contributor Level

Total Points
80

1 Review by Jason

  • NFL Shop

6/23/21

I ordered a hat and jersey for my terminally ill father. I paid extra to guarantee it's delivery date. 4 days past delivery still NOTHING. I called NFLSHOP they said they have no uodates call Fedex. Fedex says it was spotted using SmartPack meaning no one knows. As of this morning he passed away still waiting. NO ONE AT NFL SHOP WILL HELP.

Tip for consumers:
Do not use them.

Service
Value
Shipping
Quality
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Chastity S. – NFL Shop Rep

Jason - I cannot express enough how sorry I am that your Jersey did not show up on time. Normally we respond via email, but I would like the opportunity to speak to you directly to see what we can do to make this right. At your convenience, email me at customerfirst@nflshop.com with your number and A good time to call so that I can come up with a resolution to make this right. -Jimmy

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