Jason

I purchased a trailer and poly john from them 5 months ago and waited patiently for my items, when i got my items they sent me, they did not send me a certificate of origin for the trailer. So my next step was several phone calls to a partner company called Clark associates Inc who the trailer was sold too and nobody seemed to know what was going on. After 2 more months of going round and round regarding the certificate of origin and several trips to Arizona MVD (motor vehicle division) i had webstaurant employee speak with MVD employee that specifically told them that the certificate of origin had to be notarized by Clark Associates in order for me to register in my name. Webstaurant did nothing and has still NOT complied with MVD needs and MVD even checked pennsylvania which is where they are located and checked they"re MVD laws and they are the same requirements as Arizona. I even spoke with a supervisor of webstaurant who said they would get it done and notarized so i could register and i still have NOT heard anything from anybody. Terrible service and would never recommend purchasing from this company

I get an email stating that all parts were not in box and NO refund could be given, so i call them / keep in mind, the email they sent me has NO contact name or phone number to discuss issue. So i looked them up and contactedthem. Customer service was very rude and would NOT return my item, father in law tried it once and they told me it was severely worn - NEVER WORN - didnt fit by the way- very odd. Then customer service changed the subject and said i didnt return it correctly by their policy standards and again extremely rude. Would NOT recommend anybody using this company. Very sad