Ordered 2 items and paid for 2nd day air. Received one item in 2 days. The other item has still not been delivered after 12 days. Emailed company and they responded that it takes 5 to 7 business days to be shipped. Called a day later and lady told me it takes 7 to 10 days before it ships. All she did was talk in circles. Every other company that I have ordered from and paid for 2nd day air has delivered it in 2 days. I guess this joke of a company just rips you off. It's saturday night and I will be calling first thing Monday morning to try and get a refund.