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Jason L.

Contributor Level

Total Points
86

1 Review by Jason

  • Affordable Seating

4/1/21
Verified purchase

SHOULD AVOID this company, if you need furniture in time or if you want to get the right refund for bad products. Here's what happened to me:

(5/20/2020) I ordered 19 tables for my restaurant, which was said in stock
(Late July, 2020) Tables arrived after months of delay. It was realized that they had not been in stock - Lie
(10/13/2020) Filed a complaint about a round table which had a bad case of warping.
AffordableSeating offered me a refund for the table.
(1/6/2021) Refund check was received, however with the wrong amount. $109 as opposed to $508.
Contacted for the correct amount.

(01/19/2021)
Customer Service in AffordableSeating said, "I am sorry about this mistake, I will have the correct amount mailed to you."
As of 4/1/2021
No action since then, even though I contacted them several times to get the update for the refund check. Every time for more than two months. I got the same responses. "It is being processed by accounting department. Customer Service cannot do anything. Custmers are not supposed to talk to them. Customers can only wait. No expected date."

Do you want to do business with this company?
This company can eat up your time/effort/money/energy.

Service
Value
Shipping
Returns
Quality

Jason Has Earned 6 Votes

Jason L.'s review of Affordable Seating earned 6 Very Helpful votes

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