Jason K.

I signed up for a 6 month contract, with promises of a great product that was easy to use and would help boost my business, and I would only need 10 minutes a week to accomplish the great benefits. I had problems right from the start. I spent an hour trying to upload photos with captions, only to have it erase my work over and over again. My customers tried to submit reviews, but it would not work. I contacted them to let them know I was having issues, and they told me they sometimes experience bugs for 24 to 48 hours. They must have had a bug every time I tried for the first two months. At the end of the 6 month period, they charged me an additional month at $299, so I called to cancel and get a refund for the months that I couldn't get the dashboard to work, and they screwed me around for an hour, just to tell me that they denied my request. I asked to talk to a manager, and the guy (James) told me he was the manager, so I asked to talk to another manager, and of course they were all unavailable. He told me he would schedule one of them to contact me the following week. I received another call to let me know that my request was denied, and it was James again! It still has not been resolved. I am anticipating another call from the same manager to let me know that he will not help me sometime soon. Waste of time and money!