I was skeptical because I read the reviews before I booked, but everything was as advertised. I found the flight on skyscanner, which directed me to flyfar for the review. I did not like that the booking said "major airline" instead of a specific carrier, but within minutes of booking, I received a confirmation from Southwest, which was the airline advertised on skyscanner. I have no experience or comment on trying to change a flight or obtain a seat, but for my southwest flight, everything went great.