I ordered a product that was in stock, after weeks go by I find out that the factory was waiting on parts and the line production was halted but the customer service and the website were not updated. I inquired with the, about what they could do to help accommodate the mistake and speed up the process. They without out checking with a supervisor or checking with the factory flat out told me there is nothing the could do. They were paid at the time of the order, I won't be seeing the product for several weeks. Some companies have it their way. Customer NO Service policy, BUYER BE WARE