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Jason H.

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Experience: Travel

Member since January 2020

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1 Review by Jason

1/2/20
Super Shuttle left my family and I, despite paying months in advance, far from home to wait for a ride that never showed up without even an excuse, notice or care. When I called them they made no apology other than stating that they had refunded our payment made to them. We were never given a call, text or email about the cancellation, nor an excuse or reason even. We were told to find another way back to the airport on our own. When I asked to speak to the employee's manager he hung up on me. Super Shuttle is extremely unprofessional and unreliable. Prices aren't too bad though, assuming you don't mind your entire family possibly being stranded 1000's of miles from their home in the middle of nowhere.

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