Jason H.

I booked a room through their website for a stay in Boulder Colorado. 3 days before I was scheduled to make the trip they sent me an email stating my room was no longer available due to overbooking. They offered another room at a similar price but it was in a different city and would not work with my schedule. The email stated... copied from original email...

If you agree with this solution, please send us an e-mail at *******@amoma.com or call us at +41 (0) 225 182 013, so that we can book the room and send you the new voucher to be presented at the hotel.

Please note that we can neither hold the room for you, nor guarantee its availability.

Without an answer from your part, we will not make the reservation in any other hotel and we will proceed to refund your credit card with the full amount that was paid.

My credit card was charged for the room on June 24 2019. After numerous emails and a few failed calls it is now August 14 2019. My credit card has still not been refunded and I am still trying to get this issue resolved. I have researched the company since and have read numerous negative experience emails from people that have has similar issues. My advice to the reader of this review... research a company before you use them and use AMOMA.com AT YOUR OWN RISK! I will definitely let everyone I know or anyone who asks to NEVER use this booking service!