PURCHASE WITH CAUTION!
On 5/24/19 I placed an order for a power window regulator/motor unit in which the original total was $50.20 with shipping.
On 5/28/19 I received an email to confirm VIN # on vehicle. On 5/29/19
I get an email stating that the part in question was now sold as two different parts and my total would be $476.43... NO WAY!
Upon cross referencing the two new part numbers they had listed on the invoice, one of the parts was a memory module for $383.46! This was something I did not even need!
Obviously I became VERY suspicious of this and promptly cancelled the order. I then was able to purchase the part in question directly from MOPAR for $56.45! I suspect something fishy was occurring here with this situation... if they deny this, I have all the emails to prove it. They should be investigated by state attorney general!
Good morning, Jason:
In reviewing your order, it was noted that you ordered a new window regulator # 4589170AH. Associated with this regulator is a notation in the Factory Parts catalog, as well as a bulletin in the Mopar Factory Parts warehousing program, that states quite clearly that module #4602921AB is required when replacing this regulator if your truck was built with RPO code (LEW) - or that module #4602922AB is required if your truck was built without RPO code (LEW).
As you did provide us with your VIN (thank you), we positively confirmed and relayed to you which module you required in order to complete the repair. The information supplied to you during the interactions with our staff is clear and accurate. I will be emailing you copies of the notation from both Starparts (official parts catalog) and Dealer Connect (official Mopar parts warehousing), and such stand behind what was conveyed 100%.
We pride ourselves on supplying superior service by having each and every order reviewed by a trained parts professional to help avoid potential problems with choices made on the site.
It appears you may have located a parts source who overlooked this information or simply just sold you a part. I do wish you the best of luck in your repairs.
Mike King
Tascaparts.com