Jason H.

I used their 'business listings' service for 1 year. My experience was utter garbage.

1. I can't even change my profile pic for my account without contacting an account manager, emailing them the pic and waiting 3 months for them to manually change it. How is this even a thing? Really? I can't change my own profile pic? Ugh.

2. The turn over rate for employees at Yellow Pages is insane. I had 2 different account managers within 6 months of starting my service. I never even got to talk to the third one. This type of thing is unreliable and frustrating.

3. They only notify you when you owe them money. I did not receive notifications for the following:

A. Payment method had expired. I was charged a late payment fee instead of them letting me know so I could update it.
B. When my account was cancelled, I did not get notified of the change nor any other receipt or closing of the account email. Nothing.

3. There was no statistical effect on my website traffic, during the so-called 'business listing'. Zero uptick in traffic to my website and zero change in search console. This was confirmed using Google services to track the changes.

DO NOT GET THIS SERVICE FROM YELLOW PAGES.

BUYER BEWARE.

***UPDATE***
Here is an article detailing the issues faced when dealing with this vile company:
https://biv.com/article/2019/01/canadian-businesses-blast-yellow-pages-ad-practices