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I sent my watch in for repair and paid $19 to have it shipped back. The item was never delivered to my house. When I contacted their customer service, they informed me that I needed to pay and additional $19 to have them again attempt to send my property back to me. Since I already paid $19 for them to ship my property back, I should not have to pay again. I continued to discuss with customer service, and they will not send me back my property. They are thieves! I highly recommend staying away from them!
Products used:
Watch repair
Jason H.'s review of Watch Repairs USA earned 3 Very Helpful votes
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Thanks for the feedback Jason. I have reviewed an UPS attempted delivery to the address you provided us on 3 separate occasions and left notes to arrange pick up of your timepiece. We have given you the option of providing a prepaid shipping label or paying for the return shipping.