Im a contractor and was referred by Lowes who owns the site from what I was told. Bought a tub with white glove service. It took 3 months and 4 tries to get the product in the house and Undamaged and my own labor to move it. So much for the white glove service and they said they would issue me a credit but when I tried to give them a second chance they wouldnt let me use it as a credit basically just a coupon like they always offer. They wasted my time and money Terrible terrible order from anywhere else. As someone who spends thousands every year at various online and brick and mortar stores save yourself the headaches and move on.