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jason e.

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Experience: Business

Member since February 2019

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1 Review by jason

2/11/19
was charged $1 initally then charged $60 a month for I dont know what for the last 3 months. This service should be banned.
randp1
Rand P. – Epoch.com Rep
Hi Jason, I think most likely you signed up for a trial to a website that converts to a subscription if not canceled. The full terms of every purchase are always included on the top of the page where you enter your card number, AND, on the email receipt that we send to your email address.

Two recommendations:

1) Enter "Epoch" in the search field of your email account to find the receipt for your purchase.

-or-

2) Visit our website and enter your credentials to search for the purchase, or, contact customer service via chat, phone, or email. Here's the link: https://epoch.com/billing_support/contact. Customer Service is available 24/7/365.

If you cannot find the purchase, your card number may have been compromised and you should consider canceling your card. Hopefully, your card has not been compromised and you can find your purchase.

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