I lost over 60 quid dealing with this company. I cancelled before the transaction was completed. They tried to make me believe that they were doing me a favour by waving additional costs amounting to another 25 quid. They then told me i would not be able to email again as they would not answer me and then told me that the currency was being dispatched although i had instructed them to cancel the transaction. Will not use again. I now have to fight to get my refund as the information they require is not readily available.and they dont answer the phone either.