Ordered my son a quad in early November for Christmas, was assured that it would be delivered in time, beginning of December. Waited until mid December (12th) as i hadn't heard anything. E-mailed to see when it was going to be delivered was assured it would be with me by the 18th only to receive an e-mail saying that they could no longer fulfil their order and would not be able to deliver the item. Promised a full refund as yet I have not heard a thing from them. Getting my bank to investigate for me. Never, never, never use these guys.