They will not provide return label and charging 20% restocking fee for a unopened item. I ordered a monitor from Colamco. In order to return it, I had to ship it myself which costs $42 with UPS (most economical I could find). Additionally, they will charge me a 20% restocking fee. It'll basically cost $90 to return a $250 monitor. This is unacceptable for this day and age of online retail
1) It was less than 3% less in cost than Amazon. You should at least buy from a company that does not charge restocking for brand new unopened items.
2) You're much better off buying from a brick and mortar store.