I have a card from a plasma center that our donation pay is put on I got a $50 deposit and the went to put $30 in gas in my car and then went to take my kids to McDonalds for lunch and i ordered and the card was declined I the called the card and it said it was negative $11 so I got a hold of customer service and they inform me it is their policy to charge you the amount of the sell and then with draw an additional amount the same as the amount you spend if you shop at a gas station or do on line shopping just wow I can understand the the online shopping but for buying gas really come on that is just ridiculous with policies like this I dont see them lasting to much longer and I for one am extremely angry I mean they hold my money for buying gas and now I couldn't even get get my kids a meal while on the go with my money because! They want to hold my money for buying gas Stupidity!
Hello Jason, thank you for bringing this to our attention. We are sorry to hear about the trouble you have encountered and completely understand your frustration. Your satisfaction with our services is important to us and therefore we kindly ask you to share with us a contact phone number or an email at social-media@wirecard.com so that we can reach you and assist you asap. Alternatively, you can call us on 1-800-522-7458 or email us at help.na@wirecard.com for immediate support. Thank you for your time.