Just because they say you can pickup in store does not mean the product is available or even will be. They will hold your money for days with 0 intention of delivering. I got an email that apologized for the delay only three hours after ordering. Okay, I thought they must have missed a delivery truck. Estimated that the tires which I sorely needed would be available after 6 that day. Then nothing no email no call.
The guy who answered at customer service told me that the tires were out of stock and they could not be gotten. (in broken english)I then asked for a set from another manufacturer because I needed them right away. I had to spend 20 minutes on the phone for a senior resolutions specialist to tell me that the guy who didn't speak english I was originally routed to, had canceled my order instead of getting me a set from a different manufacturer that were in stock.
Now I have to get rides or borrow a car for the next 3-5 days while I wait for my credit to buy tires from someone else.
I plan to post this review everywhere I can in order to protect others from the same issue. I have a tire with such a bubble it can not be driven safely.
DO NOT EVER TRUST THIS COMPANY TO CARE ABOUT ITS CUSTOMERS OR ITS CUSTOMER SERVICE