Jason B.’s Reviews of Boats.net & more

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Boat Parts

5/27/20

12 days in and not one person can give me an idea when my parts will ship! Horrible customer service! Supervisor too lazy to see how many orders are in front of mine? The parts are all in your own warehouse and have been from day one! Not one other business has treated me and my business partners like this. I have ordered parts and other things from every place you can think of on the net lately and not one company had a delay getting them to me. You should have warned everyone you laid all your employees off in your warehouse instead of making excuses that are not true, having customers waiting forever with no darn idea of when anyone will get around to shipping my parts!

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Chelsea B. – Boats.net Rep Over a year old

Hi Jason,

We've attempted to reach out to you privately so we can update you on the status of your order. COVID-19 work regulations require that our warehouse operates at half capacity. We know that shipping times have been longer than you are used to and we are sorry for the inconvenience.