Beware of this company!
Conveyancing Solicitors state on their own website:
" The 3 most common mistakes people make when choosing their Conveyancer"
1, "They don't choose a specialist conveyancer"
We thought we did using them but their service is pathetic, owners names wrong on contract. Wrong address on contract. Wrong buyers name on contract which took weeks to correct, initially Negotiated via email on costs all included for $330 but got charged $752.10 without explanation. Apparently It doesn't matter that I have that costing in writing. Called the principle of Conveyancing Solicitors who was extremely rude, shouted and was arrogant and wouldn't refund the fee.
2, They title as "Lack of Communication" This one is funny! It states, "Time and again we see conveyancing law firms exhibit a high lack of communication with their clients" check, yes you do that, we emailed 4 times and had no response, called 2 times and was promised a return call each time but not one returned call even a week later, that is outrageous!
They go on to say "Sometimes it impossible to get through to the person doing your conveyancing by Telephone or email" yep that's also true, see above and still waiting 3 weeks on for a reply from them on email and no calls made to us to return them.
" This causes a worry and stressful time for you", yeah, your not kidding. Very stressed due to no contact and lack of communication and very poor service completing legal documents which we had to spend time emailing them to correct things... yet no refund but Wait there's more!
It goes on to say " We work together with both you and all required third parties so that your conveyance proceeds both smoothly and on track" What a load of rubbish, nothing smooth about it and way off track!
3, is labeled "Systems" it then states, " Some law firms don't have up to the date systems, this means that costly mistakes can be made" what like over charging us because you can't get basic information correct like the names and address!
And it continues saying " it may mean you are not kept informed making it frustrating and stressful do you" correct, I wasn't informed and very frustrated and stressed! Even today as no action has been taken... no commutation.
This is the funniest parts in their marketing promotion
"When you contact us, you will receive either an immediate response or a response the same day". NO I'm still waiting for you to contact me... weeks on, no calls or emails
But it also states " You can rely on us" Total rubbish. I believe you really need to readdress your marketing/Vision Statement and lead by example, Conveyancing Solicitors have fallen very short of their own missions and we are over $442.10 out of pocket.
We are now taking our claim further and in our opinion having bought and sold properties before, do your research and don't go with these guys, I feel ripped off, Angry, Stressed, Frustrated and totally let down. They certainly accomplished these these tasks well!