Cool site with great gifts, but horrible and unprofessional service. Placed an order for a Christmas gift on November 28th. Plenty of time to get it before Christmas, right? Wrong! On December 23rd I was told of a shipping error they made. They shipped my product to another customer and could not get me another item until mid-January. Naturally, I cancelled the order. Now I am shopping for a last minute gift! Thanks for nothing Uncommon Goods.
We feel awful that we made such an egregious mistake with your order and caused you to scramble at the last minute. We know that our customers trust us to ship the perfect gift to their loved ones and it's upsetting (to us and to our customer) when we don't get it right. We're sorry to have let you down. Please let us know if there's anything else we can do for you. We can be reached at feedback@uncommongoods.com if you have any further feedback for us.