Jasmine Z.

I have ordered from this website using the mobile app twice. Once I got an outfit for my friends bridal shower and then I placed another order for a try-on haul video for my YouTube channel. Both times I liked my outfits. I was missing part of my order the second time. I couldn't figure out how to contact customer service to resolve it so I just gave up. I ordered a two pack of basic jersey midi skirts and I only got one. There wasn't any chat option or a phone number to contact anyone so I just took the loss.

I recently started my YouTube channel and I purchased a bunch of lounge sets from Boohoo to do a clothing haul. I loved everything I ordered. I tried to use their mobile app but it was very hard to navigate so I had to use the website. Once I got on the website though I found a lot of outfits that I loved. They offer petite and plus size options too so that's great that they are inclusive. I noticed that they are always offering some form of a discount so that makes it really great to order whenever you want.

The clothes at Shein are great quality for the price you are paying. It definitely pays to read the reviews of each item you are thinking of getting before you purchase because that is where people let you know if the sizes are true to size or how good the quality the material is. They have so many options so it can become a little overwhelming if you aren't sure what you are looking for but the search engine imbedded in the website works wonders. Customer service is great too. In a previous order I accidentally entered the wrong apartment number so I never received my order. I contacted their customer service department immediately when I was notified of the issue and they corrected the address and re-shipped my entire order free of charge.