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Jasmine L.

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1 Review by Jasmine

GlassesUSA

  • GlassesUSA

“Worst worst worst customer service”
6/24/19

I have been trying for 4 weeks to get a response from this company about a exchange and I keep getting the same canned email with NO responses. How long do I have to wait?! No one can tell me!

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GlassesUSA C. – GlassesUSA Rep

Dear Jasmine,

We are sorry to hear that you are experiencing difficulties with your exchange order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. Our Service Manager has emailed you directly with a status update of your exchange orders and we will produce the new glasses with the upgraded progressive lenses at no additional cost.

Thank you for your patience.

Yours truly,
GlassesUSA

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