We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
81

1 Review by Jasmine

11/16/20

(First time ever running into this issue with online orders, and I have bought from Dynamite previously.) I bought a couple of items online, receiving 2/4 items defective. I reach out to customer service, they tell me to email them pictures of the defective items so I do. Afterwards I haven't heard from them in 5 days, so I was getting a little concerned as they hadn't list how many business days it would take to get a response on email. So I call them back and the lady goes to take a look and sees the pilling of the pants front and backside along with the belt that has a couple of dents on them. She proceeds to tell me that they can probably do something about the pants but not the belt as it is only minor. She even said to me "you can't fix this?" I mean I wouldn't be seeking help for the items if it were the case. Sure the pants came a little wrinkled ok fine, and the pilling I could probably use something to remove but there were large areas of pilling from both sides of the pants when I received them I don't think anyone wants to receive a product they bought defected and without any notice. The lady told me she could only offer me a 10% off coupon and a refund of what I paid after I return the items. Though after reading the other reviews it seems that the company does a poor job of respecting full refunds.

Jasmine Has Earned 1 Vote

Jasmine L.'s review of Dynamite Clothing earned a Very Helpful vote

Jasmine hasn’t received any thanks yous.

Jasmine doesn’t have any fans yet.

Jasmine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

mirih1
6/3/21

I will never shop here again... I placed a large order online a couple of weeks ago and received...

khushbooa2
11/20/20

I went to return my stuff that I bought with cash! ($50) And when I went to the counter a lady...