I have had a terrible experience with VWS. The staff are very friendly, but don't know the details of the items they sell. Timeframe since ordering to being delivered was horrendous. We were told it would take 12-14 weeks from time of order to receiving our order. We did not receive it until 17 weeks later! Upon delivery, three items were damaged and when we called VWS, they wanted to send out a furniture medic. So I guess my new furniture that we just spent all our savings on, was going to be refurbished furniture. When we called VWS back, and said a furniture medic was unacceptable, it was going to take another "12-14" weeks for our new furniture. I would have to call VWS and get tracking info and inquire when things were shipped. Don't waste your time on this company. There are other companies better!
Hi Jasmine,
I am so sorry to hear about your experience with Vermont Woods Studios. We have been trying to understand who you are so we can properly address your concerns. We have no record of a "Jasmine K" purchasing from us. I certainly understand if you used a different name for your review tho, so we've also combed through our records to find someone with an experience that matches your story. We haven't been able to figure out who you are. If you can give me contact information I will do whatever I can to make things right for you. Please connect with me at peggy@VermontWoodsStudios.com or 802-275-5174. Thanks.