Jasmine J.

I have make complaint about my defect items that I received which is in bad condition to Shopee dispute agent.The seller proposed to credited back to me RM20 for the item that I purchased for RM55. The dispute agent finally replied after few days and given me the final outcome whereby they stand firm mentioned that their item isn't defect but I've included pictures as proof to them basically from the pictures itself can be seen clearly is a defective items. I am truly not satisfied with the dispute agent judgement. I then contacted the live chat them but it turns out the result is the same. There's no one able to help for my issue. This isn't the first time experience actually.