I am so afraid to buy at first because of the negative things I read but I decided to give it a try when their 5 -7 - 9 sale came up and I am so glad I did! Now I am wondering why other people keep on complaining here instead of reporting their issues to the customer support. I tried reaching out to the customer support asking when my items will be shipped, she's nice and she responded fast. My orders came & the clothings are so damn beautiful! Keep on receiving compliments every time my baby wears them.