Recently purchased a Louis Vuitton speedy 35. Couldn't be happier with my purchase. Item was as described. Took it to the Louis Vuitton store and they also verified its authenticity and were surprised by the great price I got it for. Please don't believe all the horror stories about fashionphile. Its unfortunate that because one person had a bad experience and no proof behind it can try to tear down a reputable seller. Do your research on the item your looking to purchase and if anything is different from what you researched don't buy it. Again very happy with the purchase and it has given me trust when buying preowned luxury bags.