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Jasmina N.

Contributor Level

Total Points
84

1 Review by Jasmina

  • Indeed

4/19/16

I started looking into the Indeed scam today after reviewing my account and the amount of clicks versus applications. They charged me $ 43 dollars for 4 days after i specifically requested the maximum of $ 5 dollars per day. I just received my business health care license about a month ago and are fairly new so being on a strict budget is essential at this point. Initially it took them a while to approve my business to advertise so i paid for two weeks and received about 25 resumes. Its safe to say half of the applicant din't even bother to call back, while the other 30 % were no call no show to the interview and about 20% actually showed up and out of 20% it safe to say maybe 2 i have considered hiring. I have suspended my post effective today and will not use this site any longer.

Another thing very questionable is the whole pay per click deal.
How are we suppose to monitor the clicks?
Are these Clicks actually real?
We should be provided with the name of the person viewing/ clicking the job posting.
Employers should be charged only per amount of the applicants submitting their resumes and not per click, because we have no way of knowing who is reviewing the job posting, leaving us at the mercy of Indeed to report basically whatever they feel like in terms of click and having to pay whatever they say, even though we agreed to have a certain amount of money set per day and even so they still allow the charges to continue to pile up to $8 or $9 per day without my approval.

After i complained about this, the rep told me not to worry about it at the end of my term it will all amount to an average of $ 5 per day and instructed me to monitor the account daily to ensure I am being charged that amount. Unfortunately with my schedule I am not able to keep tabs on Indeed daily to ensure the accuracy of our agreement. The whole thing just doesn't seem right.

The first time i submitted my job posting with Indeed it cost me about $ 25 dollars give it or take and i received 24 resumes, and 4 days ago i posted again except for this time i only received 1 resume and it cost me twice the amount. Not to mention after i posted for the second time i had to wait again for several days because my account was under review and was asked to call from my business number and send a copy of the bill to verify the business is legitimate. Are you kidding me? What was the point of sending the copy of my license, just to send the utility bill to verify my business? Complete waist of my time! So, Its safe to say i will not be using their services any more and I will certainly share my story with my professional network to ensure my colleagues are aware of my experience with Indeed.com

Thank you

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Indeed-Support S. – Indeed Rep

Hi Jasmina, we’re sorry to hear about this negative experience that you’ve had with Indeed, and we’d really like to help. Indeed use a pay per click pricing model as we want to ensure that employers are only paying for the traffic that they receive to their jobs. With the daily budget option, this is an average that your job will spend each day. The daily amount that you are charged can vary based on factors such as traffic to your jobs, and how your competitors are performing on the site. The Indeed system takes into account the daily budget that you have set behind the role, and multiplies this amount by the average number of days within a month. For example, if you set a $5.00 daily budget, the system will ensure that your job spends approximately $150.00 within a month. We can understand that this may be confusing as it is a unique pricing model, and we have passed your feedback on to the Indeed Product team.

The reason that you were initially asked to provide documents to verify your account is because we take job seeker security very seriously at Indeed, and we want to ensure that each job posted on Indeed is a legitimate opportunity for job seekers by ensuring company information in each employer account is consistent.

We’d be more than happy to work with you on your job title and description to help attract the candidates that you are looking for, and provide some click credit on your account if you are still looking to fill this role. We can also provide you with some alternative budgeting options, as we understand that you will not be logging into your account everyday to monitor the spend. If this is something that you would be interested in, or if you have any further questions, please email sitejabber@indeed.com.

Jasmina Has Earned 4 Votes

Jasmina N.'s review of Indeed earned 4 Very Helpful votes

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