I placed an order for a Lolita dress but have not received any word on when I can expect to receive it. It is a Christmas present for my daughter now I scared that Milanoo is just a big rip-off! I have heard of bad customer service but this is NO customer service. SHAME ON YOU MILANOO FOR CHEATING YOUNG GIRLS WHO DARE TO EXSPRESS THEM SELVES BY DRESSING DIFFRENT.