The customer service is so bad. They give you manufactured answers and don't try to resolve the problem. My order did not arrive and I've spent 3 weeks with them telling me it's on the way, then it's missing and now I have to continue to wait before they will refund me, I'm sure on that date they will give another excuse. I gave them the option of resending the items, but nope, they would rather have me contact them every 2-3 days to see if it's arrived yet. Beyond ridiculous. There's plenty of online sites that have much better service.